Date: 18th March 2020 |
Posted by: Airedale Team |
Posted in: Press release
Due to the rapidly evolving and serious nature of COVID-19 (coronavirus), Airedale have been actively working on measures to reduce risks to employees and to maintain current business service levels.
Airedale has suspended all unnecessary overseas business travel for employees. Border crossing and regional restrictions imposed by governments will be adhered to, and at times this will result in cancelled travel to certain locations.
We have suspended non-critical face-to-face meetings, and inward visits to our UK sites have been postponed or rearranged to be either a tele-conference or a video-conference. Where visits are classed as business critical they may still go ahead with all the necessary precautions in place to minimise risk of transmission (Symptom checking, hand washing, distancing, avoiding main staff population areas).
At our sites and in our field teams we have provided hand sanitisers and antiseptic wipes and encouraged employees to adopt the WHO guidelines on hygiene. Levels of cleaning in communal areas has been increased and areas of separation increased between delivery drivers and our UK employees.
We are constantly reviewing our parts inventory with our suppliers to ensure, as far as reasonably practicable, our orders, build times for products, and our availability of spare parts remain unaffected. We would also ask that customers with open orders with us keep us informed as much as possible regarding delivery dates, which we understand can be dynamic in times like these.
We have a high number of laptop users within the support functions of our business that can work from home and steps have already been taken to implement this. We are also implementing alternative working patterns elsewhere in the business.
Our Service and Commissioning team have over 70 engineers located throughout the UK. The spread of their locations greatly increases our resilience should the virus spread. Each of these engineers has been provided with hand sanitisers, antiseptic wipes and WHO guidance on protecting themselves and others.
We understand the severity of this issue and want to ensure that we play our part and take appropriate action. We continue to monitor the situation daily and will respond to events if and when they occur. Maintaining a high level of service to our customers is of paramount importance, as is the safety of people in and outside our organisation. Communication is key to that so If you have any concerns or questions please do not hesitate to direct them via your usual Airedale contact.
- Anthony Cole, Managing Director, Airedale International